Top 10 Most Frequently Asked Questions About Dual Control Cars

FAQ

Choosing the right dual control vehicle lease is crucial for your driving instruction business. At Dualdrive, we understand that instructors need reliable and transparent services without any hidden surprises. Here, we address some common questions about our leasing service to ensure you make the best decision for your needs.

How Do I Know I’m Getting the Best Price?

At Dualdrive, we guarantee unbeatable prices on a like-for-like basis. Our commitment to competitive pricing ensures that you can secure the best deal possible without compromising on quality or service. Our extensive market research and partnerships with leading manufacturers allow us to offer you the most competitive rates.

Are There Any Hidden Charges?

With Dualdrive, transparency is key. Our agreements are clear and straightforward, reflecting our dedication to the Treating Customers Fairly promise. You won’t encounter unexpected charges, providing you peace of mind throughout your lease term. Our honest communication ensures that you understand every aspect of your lease agreement before signing.

What About Tyres?

Tyres are vital for safety, and we ensure they’re well-maintained. When your tyres wear down to 3mm, simply call for authorisation, and we’ll replace them to keep your vehicle roadworthy. This proactive maintenance approach ensures that you and your students are always driving in optimal conditions, reducing the risk of accidents.

What Happens If My Lease Car Breaks Down?

Breakdowns can be a hassle, but with Dualdrive’s 24/7 roadside assistance, you’re covered. In case of a mechanical breakdown, we provide a replacement dual control vehicle within 48 hours, ensuring you can continue teaching without disruption. Our nationwide network of service providers guarantees prompt and efficient support, no matter where you are.

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What If I Go Over My Mileage Allowance?

If your mileage exceeds expectations, let us know, and we’ll adjust your contract to prevent end-of-contract excess mileage charges. This flexibility helps you manage costs effectively. Regularly monitoring your mileage can help you stay within your allowance, and our team is always on hand to offer advice and support.

What Happens at the End of My Contract?

As your contract nears its end, our team will reach out to explore your options, whether it’s renewing with a new vehicle or other arrangements. We aim for a seamless transition to minimise your downtime. Our goal is to ensure that there is no interruption to your teaching schedule, and we can even coordinate the delivery of your new vehicle around your busiest periods.

What Happens if My New Car Is Delayed?

Should there be any delays with your new vehicle, we’ve got you covered. Current Dualdrive customers may have their lease extended or receive a temporary vehicle. New customers might also receive temporary coverage, ensuring you stay on the road. We constantly communicate with our manufacturing partners to anticipate any delays and make arrangements accordingly.

Why Should I Lease from Dualdrive?

With Dualdrive, you access a vast range of competitively priced new and nearly new vehicles. Our flexible leasing terms (up to 48 months) and routine maintenance services mean your vehicle is always in top shape. Plus, we source vehicles from most manufacturers to give you more choice.

Our experienced team is dedicated to providing personalized service, helping you choose the perfect vehicle and lease terms for your needs. We understand the unique demands of driving instructors and work to support you every step of the way.

How Does Routine Maintenance Work?

Routine maintenance is crucial for keeping your vehicle in excellent condition. Dualdrive includes maintenance as part of your lease package. This covers regular servicing, tyre checks, and necessary repairs. Our network of approved service centres ensures that your vehicle receives the best care, helping to prevent any unexpected issues that could disrupt your teaching schedule.

What Else Should I Know About Dualdrive?

We’re committed to supporting driving instructors with high-quality, reliable vehicles. Our mission is to make leasing straightforward and stress-free. From the moment you contact us, you’ll experience our dedication to exceptional customer service. We invite you to join our community of satisfied customers who rely on Dualdrive for their vehicle leasing needs.

Curious to learn more or ready to pick your perfect dual control vehicle? Fill out our contact form or call the team on 0161 822 8355 today.